I was absolutely terrified about flying my 8 months old Golden Retriever, Bailey, internationally. The team at Air Pet Travels made the entire process seamless. They handled all the complex UK documentation, kept me updated every step of the way, and even sent photos during the journey. Bailey arrived happy and healthy. I cannot recommend them enough for anyone facing an international move with pets!
Moving cross-country with two cats seemed impossible until I found Air Pet Travels. They arranged everything from pickup at my apartment to delivery at my new home. The pet nanny service was worth every penny - knowing someone was with Mittens and Whiskers in the cabin gave me such peace of mind. Both cats arrived calm and comfortable. Thank you!
Relocating to Australia with my French Bulldog was my biggest worry. Air Pet Travels knew exactly how to handle a brachycephalic breed and all the strict Australian import requirements. They coordinated with my vet, arranged the quarantine, and walked me through every single step. Charlie is now thriving in Sydney, and I'm so grateful for their expertise.
We used Air Pet Travels to transport our three dogs to Dubai for my husband's job transfer. The process was complicated, but their team made it feel effortless. They handled all three dogs with such care and professionalism. The 24/7 support was invaluable - we called multiple times with questions and always got prompt, helpful answers. All three pups arrived safe and sound!
When my elderly mother moved to a care facility, I needed to bring her beloved cat, Smokey, to live with me in Toronto. Air Pet Travels treated this sensitive situation with such compassion. They made special accommodations for Smokey's age and medical needs, communicated constantly, and delivered him safely. This was more than just a service - they truly cared.
I'd never flown with a pet before and was extremely nervous about my German Shepherd, Max, traveling in cargo. Air Pet Travels explained everything clearly, provided detailed preparation instructions, and made sure Max's crate was comfortable and properly sized. They even called me when he landed before I could call them! Max was completely fine and I would absolutely use them again.
Moving back to Mexico with my two rescue dogs seemed overwhelming. Air Pet Travels handled all the Mexican import requirements, which I didn't even know existed. Their bilingual team communicated perfectly with both me and the Mexican authorities. Both dogs arrived healthy and happy. The door-to-door service was incredible - they picked up from my house and delivered right to my family's home in Mexico City.
The thing that impressed me most was the communication. I received updates at every single stage of my cat Luna's journey to Japan. From pickup, to airport arrival, to boarding, to landing, to customs clearance - I knew exactly where she was. The team even sent videos! Luna arrived in perfect condition, and the stress I anticipated never materialized because I felt so informed and supported.
I had to relocate for work on very short notice - just 3 weeks. Most pet travel companies said it was impossible, but Air Pet Travels made it happen. They expedited all documentation, coordinated rush vet appointments, and got my Labrador, Duke, on a flight that worked with my timeline. Yes, it cost more for the rush service, but they were upfront about pricing and delivered exactly what they promised.
After researching dozens of pet transport companies, I chose Air Pet Travels for my Border Collie's journey to New Zealand. Best decision ever. They understood the complex NZ import process, arranged everything perfectly, and my dog Bella arrived in excellent condition. The follow-up call a week later to check on her adjustment was a lovely touch. These people genuinely care about animals, and it shows in everything they do.
